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Businiess name:  Crystal Crystal Carpet Care
Review by:  citysearch c.
Review content: 
Interesting experience since this is the first time I've had the carpets professionally cleaned and not done them myself. Not particularly impressed though I appreciated Darryl's suggestion about taking care of spots cats mark. Ive vacuumed since they were there and dirt and crystals definitely came up but: not some of the stains I expected to be gone, they didnt move some furniture that would have been very easy to move aside (a rocker and a stand with nothing on or in it), yet moved a couch and loveseat I said didn't need moved, and the carpet is stiff. Not sure how much vacuuming it will take to get the "crystals" all out and soften the carpet again. The cats dont like laying on it now and avoid walking in the middle of the room. Also checked with multiple people who had never heard of "tipping" the carpet cleaners. Felt like they were just trying to get more money. If their workers are so poorly paid that they need tips, maybe the company should evaluate their pay level and what they charge for service. While they said just vacumm it up with your next scheduled vaccum, I feel a little like they left me with part of their work to do - actually removing the dirt. I also felt that until I swept, my carpet wouldn't really be clean.

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