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Businiess name:
Biella
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Review by:
citysearch c.
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Review content:
We had the misfortune to pick this restaurant for our 21st wedding anniversary. Food was bad, undercooked, and inedible. Service was excruciatingly slow when we were in a rush with a play to catch. The server knowing our timeline told us five minutes before we needed to leave that our main entrees were not ready and that she could pack it for us. We said that they knew the timelines we were under and should just remove the cost of those items and we would be leaving without them. The owner yelled at the server and came to confront us. He told us that good food had to be prepared and that we could not realistically expect that it would be prepared in our needed timelines. He did not respond when asked why the server took the order knowing our timelines and the restaurant's inability to meet them. Food was brought out uncooked and we were forced to pay. The server and the owner were extremely rude. The appetizers were not appealing. The owner knew this was our anniversary and did his best to destoy our special evening.
Pros: Location
Cons: Poor service, confrontational owner/manager, bad food
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