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Businiess name:
Chart House Restaurant - Kemah
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Review by:
citysearch c.
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Review content:
Where to start? First the review above was right on - wannabe!\r
We live in Houston & decided to spend a nice Sunday afternoon on the Kemah Boardwalk. We saw Chart House, it looked REALLY nice and the menu outside looked great, even though it was pretty pricey for Sunday lunch.\r
It was problem after problem... in an 'upscale' establishment, I expect top-notch service (never found it here)\r
After being sat, no one came to our table for over 10 minutes - unacceptable at a high-end restaurant. Our waiter was CLUELESS!! We ordered calamari dry. It came out drenched in sauce and soggy. We called over the manager and he brought us some new 'dry' calamari that was practically swimming in grease - we ate a few bites. Big waste of $12!\r
Ordered iced tea, had to flag down 2 different waiters just to get sweet-n-low.\r
Asked the waiter about the lunch specials, he had no clue.\r
I asked about a salad his response ""It is ok, I mean it is a salad made with fresh ingredients"" - geeeze, so helpful. NOT!\r
We finally ordered one entree and I went for the lobster bisque and cobb salad. We waited for OVER 40 minutes with NO food and no update on our food. 3 tables were sat around us (after we arrived) and were finished with their meals. Finally the food came, the fish entree was fine but not worth the price. I never got the bisque and the waiter brought me the wrong salad! When I brought it to his attention - he said ""Oh, that is what I thought you ordered"". I ate the chopped salad and it was blah, at best.\r
We wanted to stay for dessert but figured we would cut our losses and get out. Our bill was over $50 and nothing was better than LongJohnSilver's quality.\r
After arriving back home, I went online to email the restaurant. This is a Landry's restaurant and not surprising - not even a response!\r
Don't waste your time or $$. Looks are TOTALLY deceiving. If you want great service and great food - visit the ""other Houston'"" chain, they get it right and know customer service!
Pros: Very nice, overlooking the water & free valet
Cons: BAD service, over priced & poor food
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