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Businiess name:
The Hunter House
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Review by:
citysearch c.
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Review content:
Food is great but god-awful service. Not sure if any of the wait staff was ever trained, or if they were all just pulled off the street from somewhere. Regardless, my bill came to 15.58 my debit card was charged 58.78 + 15.58 for our bill. Apparently I was picking up the tab of a neighboring table of 5 (it was only me and my co-worker at my table). I asked the waitress what was going on since she left me several cc receipts, with the other tables charges on my card and our charges on my card. She said, she had taken care of it and it should be fine. I spoke with the manager who blamed the problem on technology, I said, actually you are at fault here, your waitress falsely charged my card. She still took no responsibility and claimed, the card would only be authorized, not charged. I asked for our 15.58 charge to be refunded, so that I could just pay cash. I was told it was, even though, I received no proof (they claimed they couldn't provide any). 5 days later, two charges show up on my credit card statement. I'm in the middle of a Beter Business Bureau dispute right now. Don't go here.
Pros: Good food
Cons: Terrible customer service
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