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Businiess name:
Sunrise Senior Living
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Review by:
citysearch c.
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Review content:
My parents were here for about 5 years until their recent deaths. A complete review would take a book. \r
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In short:\r
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THE STAFF: The individual caregivers are great. Really caring people who go out of their way to help the tenants. They face a difficult situation and do it with humor, dignity, and concern. You will love them.\r
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THE FACILITY: It's a large rambling house with two levels. On the first floor is a communal dining room and the REMINISCENCE area for the memory impaired. The place is clean, and interesting, with a garden in back.\r
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THE MANAGEMENT: The bottom line is THE BOTTOM LINE. Chronically understaffed, I've seen tenants sitting and yelling for help -- sometimes just to go to the bathroom-- with no one attending them. It's not because the staff doesn't care, it's because there just aren't enough people working. If you look at the facility, do NOT make an appointment. Just show up and look around. A caregiver told me that they hide the ""unpleasant-looking"" residents when they give tours. Also, family members are prohibited from joining residents for meals in Reminiscence. For me, this was a big minus.\r
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MEDICAL CARE: There is a registered nurse who actively monitors the residents. They all get proper medication when they should. Sometimes, however, residents seem to medicated to be kept quiet. When a resident requires too much care, s/he will be nudged into hospice, and die soon after. This happened to both of my parents. \r
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This place is a lot better than others I've seen, especially the quality of the staff. But it is a business... and that's always first. \r
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