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Businiess name:
Midas Auto Svc Experts
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Review by:
citysearch c.
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Review content:
Went there to get an alignment on my 76 corvette. I told the guy named Kyle that I was gonna get a 454 put in it and he said after its in to bring it back and they'd look at it again and give me a discount. Charged me $75 for the alignment and I was on my way. I set a 8am return appointment. When I came back with the 454, I was stilling till 9am before they even looked at my car. Also, Kyle was no longer there. Now it was some guy named Matt, the new manager. He says he's going to honor Kyle's word because Matt was there when Kyle said it. Matt says the alignment is all wrong and says he'll do it for $40. Then he says that the alignment really is an all day job and insinuates that if I do leave it there it's gonna be way more than $40. I start questioning that and the mechanic comes up behind Matt and says its really not that bad, just the toe needs to be adjusted. Matt has this look like ""pay no attention to the man behind the curtain"". Then Matt tells me they're setting the alignment per specs on a 78 vette. I remind him its a 76, tho Im sure 78 and 76 are the same. But since I have a 454 in it the alignment should be set to a 74 corvette. I get to taking a closer look and they are actually setting my specs to a 84 vette, which is a different body and frame entirely (C3 vs C4). Matt ignorantly says they're all the same. Then Matt tries to upsell me on a $45 oil change. He had originally told me it was going to be $24, but no, since I want conventional oil its $45. I tell him no way, I can go down the street and get an oil change with conventional for $15 or over across the way for $18. He says that's not true and if they did then they aren't changing my filter. I tell him he's wrong, he says I'm wrong, I tell him he's wrong. This little exchange happens in front of other customers. So he asks me to go with him outside the lobby and tells me he can do the alignment for $45. I tell him what happened to $40? He says its $45 now because he was gonna give me this ""huge"" package deal -yeah whatever. I give him this look. He says $45 or you can take it somewhere else. I told him I'm taking it somewhere else. Moral of the story: avoid this place as they can't honestly set specs to the right model, they are over priced, they still try to nickel and dime you despite being over priced, they don't honor their scheduled appointments, and they don't honor their own verbal quotes; if they can't charge you on a package deal, the price goes up on a single item. I wasted my whole morning thinking these guys are some sort of good quality and in the end they treat their customers like trash. I did end up going down the street and getting my oil AND filter changed for under $20. I'll never go back to Midas again, and in particular don't trust anything Matt says or does.
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