Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Kuhn Flowers
|
|
Review by:
citysearch c.
|
|
Review content:
BUYER BEWARE!!! I ordered a dozen roses the day before Valentine's Day and they ensured they would be delivered the next day by 4:00. It took me nearly 3 hours to get through the phone lines, which probably is normal for the day prior to Valentine's Day. After placing the order, I received a confirmation via email. The next day, I waited in anticipation to hear that they had been received, but as the sun began to set, I began to wonder. I called Kuhn to confirm delivery and although the order was in the system, the arrangement had not been made or sent. They told me there was nothing they could do. I offered some suggestions, which included someone driving the arrangement to her home, but they were unwilling to offer such a service even after admitting they had made the error. Had it been any other day, I would not have been so upset. I'm 1200 miles away and could not make other arrangements to have a gift delivered on our first Valentine's Day!!! After such high recommendations, I expected a great experience. I am in amazement they wouldn't take responsibility for the mistake and make it right for me.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|