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Businiess name:
Bodyworks Day Spa
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Review by:
citysearch c.
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Review content:
I was very disapointed with the lack of friendly (or any) customer service this spa offered. The place looked nice, but the staff (blonde chick at the main counter) was so rude, I'll never go back. I am 5 months pregnant and visiting family (I'm currently living in AK). My sister and I booked a 1 1/2 block for mani's and pedi's. I confirmed 3 times that our apt was at 1:30. We arrived and were excited to finally have some relaxation. H0WEVER, when we arrived we we greeted by a really "uppity - I'm better than you staff member." She told us our apt was at 1 and that there was nothing she would do to help us. We explained that we had confirmed our apts 3 times...she said we were wrong. (So much for the customer's always right). We asked if we could still do a mani or pedi since we did book an 1 1/2 slot. She said no and was so rude about it, she might as well of told us to get the hell out. I was in the Air Force for 6 yrs, and traveled to many places...and have gone to many spa's. This spa's lack of customer service is by far the worst I've ever had. If you chose to go here, good luck - maybe you'll find friendlier service than I did.
Pros: Quiet atmospere, looked clean
Cons: rude staff, they give your apts away without telling you
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