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Businiess name:
Papa John's Pizza
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Review by:
citysearch c.
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Review content:
I just spent over 2 hours waiting for my pizza from here. I ordered online at 1:00 with a delivery time of 2:30 and received confirmation. By 2:50 I called to check and the manager told me he would have it delieved right away and that it would be free. I asked why it was not on time when they had plenty of time to make and deliver my order and he couldn't give me a good reason. By 3:30 I called again because I still did not have my pizza and the manager said the driver should have been here already and he would check on it. I proceeded to call back again twice, the first time being told it was on it's way and the second time being told that they had attempted delivery and no one answered. At that point I went off. There was no way they had attempted delivery considering my front door was wide open and I was right inside. The manager then said he would have the pizza remade and delivered immediately. I finally got my pizza at 4:45 but still had no explanation and no real apology. I will never order from here again!
Cons: Horrible Service
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