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Businiess name:
B & C Towing
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Review by:
citysearch c.
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Review content:
I had the ""luxury"" of dealing with this towing business a few weeks ago after a friend of mine had his vehicle towed for parking in an apartment parking lot while attending a concert. Seeing as it was his only means of transportation, he found out all information he needed to contact the business to get his vehicle back. The voice recording clearly said that B & C were open Sunday-Monday, 8-5. My friend ended up calling the next morning 16 times between 8 AM and 11AM, only to never get an answer or to receive a call back. Not only that, his grandmother had also been calling that time attempting to get ahold of someone but was also unsuccessful. Once we had found the place, we noticed the small sign which said they were only open Monday-Friday, 8-5...real convenient seeing as it was a Sunday. Nobody was there, and my friend's grandmother finally was able to get an answer (after being hung up on numerous times) by saying her husband was deathly ill and needed the car to go to the hospital. The female who had answered the phone was quite rude and informed us we could set up an appoinment to pick up the vehicle after 3 PM. When we went to pick up the vehicle, the lady was extremely rude and spoke to the customers with terrible attitude. I realize that being that position people probably give you quite a bit of problems, but to be rude right from the start is completely unprofessional! This is supposed to be a business, not some chore or inconvenience and if its such a problem for you that you have to deal with customers in an extremely poor manner, I suggest finding a different business to get into.
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