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Businiess name:
RAFI AUTOTECH
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Review by:
citysearch c.
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Review content:
Went to get a check engine light code read.
The car was running perfectly and the light had just come on.
I was told that they would check the car out and be done in 4 hours. I went home and called them in 4 hours and was told the problems were so numerous that they could not be conveyed on the phone.
2 hours later I was emailed exactly 6 emails specifying over $3000 in ""required service"". I went back to the shop immediately to take my car and get a 2nd opinion.
When I got back to the shop to take my car, I could not because all 4 wheels were removed as well as various parts from the doors (which still rattle now and didn't before) and engine compartment. This was odd because I was specifically told that nothing would be done to the car unless I approved of it first. They said the soonest I could have my car back was the next day at noon!
Then the lies started to come out. One mechanic said there was a very, very small oil leak. Then another said the leak was big and that the car was unsafe to drive anywhere (like to get a 2nd opinion). Then I was told that a solenoid needed to be changed. They said that would be $1000; $250 for the part and $720 for 4.8 hours of professional labor. Having seen the steps to change the part myself online I knew they were lying because the part is clearly visible under the hood and takes less than 5 minutes for really anyone to change. I got out as soon as I could and will never go back. I just hope that others can be warned.
Pros: I can perform the service 57x faster than the pros here
Cons: Read the bad reviews too. ALL +'s were done by owner.
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