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Businiess name:
Dedham Travel Agency
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Review by:
citysearch c.
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Review content:
I just want to share in my families experience with Dedham Travel. I have always been a big believer in do it yourself until my wife persuaded me to go to Dedham Travel and have a professional plan our vacation. It was the best decision we have ever made! Not only did Terry go above and beyond to be sure we were getting exactly the vacation we were looking for but she went the extra mile to follow up on how the vacation went, the flights, the hotel, the meals etc. We have recommended Terry to anyone we know that is thinking of a trip of any kind. Dedham Travel is now the only agency we will ever use!!
I am convinced now more than ever that going to a travel professional instead of on your own is the ONLY way to travel. If there is some sort of an emergency, flight delay, lost luggage etc. which of course is out of Terry's control, it is nice to know that you have someone to contact that will be sure to get the situation rectified. Try that with Travelocity or Expedia.
I am sorry that the former client that put a poor review about Dedham Travel on this site. What they have implied about the customer service being poor and the office being unorganized seems completely absurd. Not at any time did my wife or myself feel that there were any issues at all with either of those things.
Thank you all for reading!!
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