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Businiess name:
Universal Air & Heat
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Review by:
citysearch c.
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Review content:
Extremely unreliable, unprofessional and terrible customer service. We initially called them to clean our a/c ducts and ended up buying a ""reusable"" customized air filter for our brand new a/c unit. Not only did the tech not know how to measure for the type of a/c we have,but upon of arrival of the filter, it was broken and unusable!!
We called the company for a refund and were given a hard time and they were uber rude! We were promised prompt service to have it remeasured and replaced... it's been 3 months already!! They've made appointments with us to remeasure the broken filter but they never show up. This company is completly unreliable and unprofessional. I would not recommend these people to anyone!! I regret the day we contacted them for service!
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