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Businiess name:
ClearHome Self Storage
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Review by:
citysearch c.
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Review content:
I recently rented a one way trip uhaul with a drop off at this location. When I dropped off the uhaul it was swept and basically much cleaner than when I picked it up. The owner, Ben, charged me an additional $26.97 because he felt it needed swept out. When I met with him about the charge I told him that the uhaul was cleaner when I dropped it off than when I got it, and I had a witness of me thoroughly sweeping it out, he told me that I must have done a pi** poor job of sweeping then and that he wouldn?t refund me my money. I asked him who his boss was and he told me he was the owner and I could call uhaul but that I would be wasting my time. When I approached him about the issue he immediately treated me like I was a liar and was insulting him by trying to get MY money back that I feel was unjustly taken from me. It appears that this place is more concerned with nickel and dimming there customers than customer service.
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