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Businiess name:
Tennis Garage
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Review by:
citysearch c.
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Review content:
When I decided to spend my money to get an oil change I thought it would be nice to not have to wash or vacuum myself. So, I went to Tennis Garage, honestly the only reason why I went to the particular garage. But none the less roadside advertisment is due to this reason. $24.99 for oil change wash and vacuum, the techs who were there orginally were a very big help, great service, awesome timing! It took as long as long as the oil change itself, 20mins flat. Great! They told me the carwasher was off that day, so I was to return the next day to redeem my carwash and vacuum as advertised. So upon my arrival, the very next day, the manager saying to me that, that the wash and vacuum offer had stoped last week. At first, anger, but to be told that I had paid for something an not to get what I paid for was frustrating! My orginal experince was great, but return an to denided what I paid for, on false pretence of advertisment. I myself won't return because of this experince. Also in my opinion, the Manager was NOT complient until after I had to make the fuss over the matter. Customer Service is first in my mind, also in consumer services field of my profession also, and to be treated as such was not acceptable.
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