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Review content:
Ordered a chicken quesadilla + a coke. Tipped the kid behind the counter, got a number, and some guy dropped a tiny quesadila to my table. When I asked about the soda, he said ""Oh, it's probably on the counter at the bar, we're kind of a self-serve place here."" implying I should go get it. One bite in and I knew something was wrong. I opened it up and discovered I was the lucky customer who got all those chicken parts other restaurants throw away. Not just that it was all dark meat, but what looked like giblets, chicken liver, etc. I wanted to get a refund. Waited in line, with a number of employees walking by, looking at my plate in my hand, saying and doing nothing. After about 15 minutes I got to the front. Told the kid behind the counter what happened, showed him the giblets, to which he replied ""Do you want one with just white meat?"" I told him no. He began yelling to the bar ""I need help for a refund!"" to which the manager replied ""I'm busy!"" (the same guy who dropped off my plate). When it occurred to him that no one would be ordering food until my refund was issued, the manager came around to help. While he was figuring out how to give a refund, I mentioned I had drank my soda, so please just refund the food. He laughed, and said ""Oh, you drank it huh?"". He told the kid to charge me $2 and walked away without as much as an apology or inquiry as to why I wanted a refund. The kid asked for $2, and I told him I had no cash. He had the business sense his boss lacked and said it was cool, don't worry about it. He then started to hand me a receipt, and then pulled it away, saying ""whoops, that's not for you"" I asked for some kind of receipt since they kept my original, and he he looked confused and printed out a copy of the receipt charging $2. The customers in the long line were getting restless, so I just walked away. I will be watching my bank statements closely, since there's a great chance they messed it all up somehow.
Pros: View
Cons: Everything else.
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