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Businiess name:
Pat's Desert Music
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Review by:
citysearch c.
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Review content:
We ordered and paid in full, up front for a drum kit for our son?s birthday in August. We ordered them on June 24th and were told they would be here in one week. A week later, we had no drums. They had no tracking number but promised we would get a call back with information. We got no call. I called on July 2nd, only to get an answer that the warehouse was busy with the holiday and the drums would be in no later than Wednesday July 9th. Wednesday, July 9th, we had no drums. Not only have our drums not been delivered, we have yet to receive one phone call from anyone with any type of explanation. I would have been completely ok with them being back ordered had they told us that from the beginning. I will never go back to this place. Their customer service was horrible! No drums, no phone calls? Nothing! I even left a message for the owner! Nothing! \r
The best thing to come from this experience is that I have received my money back and will still have time to get the drum kit from a real music store before my son's birthday!\r
Cons: Horrible customer service!
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