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Businiess name:
Formal Warehouse
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Review by:
citysearch c.
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Review content:
Well, I walked in and the sale woman gave us good advice on the dress. I felt a little railroaded into buying a dress for my daughter but I felt that she understood what I wanted and it would all work out. She promised that my daughter could change her dress as long as it wasn't ordered and I would have to pay the difference if it was more. I TOLD her not to order the dress until November. It was July when I put 1/2 down on the dress and she didn't tell me I'd have to make monthly payments. I was told to come in when I could and pay anything I wanted. Next thing I know she calls me a week later telling me the dress is in! I told her I didn't want it until November so I wouldn't pick it up yet. Then I start to get calls that I need to make monthly payments that it was printed on my receipt. Okay, so it was but I was VERY surprised as I depended on what the sales lady told me. I was even out of town on a family emergency and they called me up asking for a payment over the phone! When I went in and told them my daughter was thinking of changing her dress and they told me that I couldn't since it was ordered and in already. I told them that I requested that the dress not be ordered so soon but they wouldn't budge. I was so angry I paid for the rest of the dress and got it 2 months before I needed it. We felt very bad about the whole situation and felt that they were more interested the sale then the customers. I promised myself then that I would make sure I told EVERYONE how they conducted business. STAY AWAY unless you like to be pushed around!\r
************Update the salelady told me it would be easy to alter the dress. Surprise! It's impossible according to another seamstress without tearing up the bodice! Don't go there!
Pros: Easy to park
Cons: Sales people
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