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Businiess name:
Formal Warehouse
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Review by:
citysearch c.
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Review content:
I had a very bad experience with this store and the pushy employees. When we walked in the door we should have turned around and walked out as we were escorted to a couple of chairs while they took my granddaughter to look at dresses. The employees told us that it was customary for them to help the young lady choose dresses and have them model them for the parents. Some of the dresses were horrible and more revealing than we were interested in,. My granddaughter finally decided on a dress that fit perfectly and we paid a deposit on it. After 2 weeks we received a call notifying us they had sold our dress & they had ordered one to replace it as we didn't actually need it for several months. We were horrified at this news. We were assured the dress would arrive in 2 weeks and they would call me . 2 weeks later they called and wanted a payment over the phone. I asked if the other dress was in and was told no but it should be there any day, I insisted they call and get a shipping date After not receiving a call back I called the store and was told they were unable to get the dress as the style was no longer being made. I asked for a refund and was told that we could come in a choose another dress. After many arguments with these people I decided to take a loss as I would not dare do any further business with them. We then went to another store where we were allowed to browse through the dresses and choose a beautiful dress that we were very pleased with and had wonderful service. We purchased the dress at David's Bridal and when my grandaughter attended the dance no one else there had a dress like hers. STAY AWAY FROM THIS SHOP!!!
Cons: Store dirty, pushy employees, dishonest, rip offs
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