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Businiess name:
Kobe Hero Japanese Steakhouse
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Review by:
citysearch c.
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Review content:
We made reservations for my birthday party a week in advance for six people. We all arrived 15 minutes early and were seated promptly at 6:30; that's as good as it got. Our group, along with another couple sat at our table watching as other tables were seated at the same time as us, and others after us, and yet all had cooks arrive at their tables within minutes of their seating. Our table sat waiting, and waiting and waiting for 1 HOUR and 15 Minutes before the cook arrived. No fault of the cook himself, it was the MANAGER booking more customers than they could handle. After the second time of having a ""polite"" conversation with the MANAGER, the cook finally arrived. \r
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Don't waste your money on the KOBE beef, it has no more taste or flavor than an ordinary cut of beef. They have also reduced the vegetables with your meal, and substituted noodles for the former glazed carrots. Basically, for $28.00 you get a plate full of fried rice, noodles and small portions of a select meat.\r
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Further to our dismay, when we were leaving, another group was standing outside, discussing their POOR SERVICE. They apparently had suffered from the same wait and same poor service as we.\r
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There are MANY OTHER JAPANESE STEAKHOUSES in the Charlotte Metro Area. Pick another one!
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