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Businiess name:
P.F. Chang's
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Review by:
citysearch c.
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Review content:
Took the wife shopping at Nordstrom last friday. She wanted to eat at P.F. Changs afterwards. I was reluctant because i have heard from several close friends that the service was awful. The wife persisted and i gave in. Upon entering we were ignored by three hostess that felt their conversation was more important than saying hello. This seemed a bit strange but expected since they looked about the same age as our 17 year old daughter. After a 40 min wait we walked to our table. The tables around us were full but i could not help notice the many empty dirty tables along the way(maybe thats why the wait is so long?). To my surprise we were immediately greeted by the first smiling face upon entering the building. Our server Ian, seemed genuinely happy to see us and made us feel at ease. He told us all his favorite dishes, two of which we decided to order. The drinks and appetizers came right away. We only got two pieces of lettuce with our lettuce wrap and just as my wife was grabbing for the last piece Ian arrived with more. Our waters were never less than half full, and before i even noticed we were out of rice Ian had brought another bowl. Usually at these types of restaurants the service is so scripted and insincere it makes me cringe. This was NOT the case here. Im telling all my friends they need to give this restaurant another chance. Great tasting food and even better service. The front desk could have been more polite, then again maybe they were just having a bad day.
Pros: Great servers, good food, good specialty drinks.
Cons: Dirty bathrooms, indifferent host staff.
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