Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Site For Sore Eyes
|
|
Review by:
citysearch c.
|
|
Review content:
This is by far one of the most disturbing customer experiences I've ever had. Poor customer service, Less than knowledgeable employees. Terrible, and I mean terrible customer service.\r
Went to get my wife's eyes checked and get new glasses. The store manager helped us pick new frames for her Progressive lenses. Were told 3-4 days. 2 weeks later I called to see where the glasses were. Was told they'd be ready in 2 more days. They weren't ready for 5 more days. Picked them up. They weren't right. My wife couldn't read with them, the main reason she needed glasses. A very rude Optometrist came out of the back and, rather than help, simply gave my wife a hard time. Finally, one of the lab techs came out and simply said the frames are to small for progressive lenses. No room for the reading part of the lense. Remember, it was the store manager that picked the frames out and wrote up the order. So, new lenses had to be ordered, ""Access"" lenses this time, not ""Progressive"". We paid more money for the Progressives and should have gotten at least a store credit, right?? After all, the store manager herself picked the wrong frames for Progressive lenses. \r
There's even more to this horror story. Bottom line? Stay away from this store.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|