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Businiess name:
Moni's Bridal & Fashion Inc
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Review by:
citysearch c.
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Review content:
I went to get fitted for my dress and the sales associate told me to order a 10 or a 12. Knowing how dresses go I ordered a 12 to be safe. I went to go and pick up my bridesmaid dress today and I could not get it zipped up! I talked to the sales associate that originally measured me and she said it was no big deal and the dress could be let out and went and got Moni. Moni came in and was very rude and told me the dress could not be let out and it was my fault the dress did not fit. I do not know how it is possible to gain 3 inches around my ribcage when I am losing it everywhere else. She measured me herself and measured me a couple inches more everywhere. The original sales associate came in to measure me again and was 2 inches off from Moni's measurement (but still my fault). I asked what they were going to do about it because they told me to order the 12 and Moni's comment was that they never tell anyone what size to order and I should have ordered a 16! Why take measurements when you are not going to recommend a size Moni!!!!!! Are we supposed to guess at the size!!! A 16 when I wear a 8/10 normally!!!! I told her that this was terrible customer service and she walked away from me and threw up her hands. She would not deal with me at all. Moni was very rude and hurtful and I wish I would have waited to pay for the dress until after I tried it on instead of before. Shame on you for such poor customer service! Brides beware!!!!!\r
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