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Businiess name:
Inn of the Seventh Ray
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Review by:
citysearch c.
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Review content:
Having read great things online, we were considering the Inn as a wedding venue and decided to check it out over Valentine's dinner. \r
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We arrived about 5 minutes early for our 9:30 reservation (the earliest we were able to get with two weeks notice) and we instantly knew something was wrong. The restaurant was disastrously overbooked. There was a terrible back-up for the valet and the crowd packed into the foyer poured into parking lot. While we shivered in the cold and waited to talk to the hostess, we overheard the loud complaints of others who had been waiting 30-45 minutes past their reservation time to get a table. The hostess had long since given into frustration and couldn't muster even a glimmer of courtesy. It was an exceptionally cold night and the restaurant seemed to be experiencing a shortage of heat lamps to complement the dearth of service. While we waited in the chill, breathing the nauseatingly heavily perfumed air and exhaling frosty white clouds, we came to our decision. When we were finally able to speak to the hostess, we told her we would prefer to cancel our reservation rather than endure the up to an hour wait for a table. She brusquely crossed our names off the list.\r
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We overheard more horror stories as we waited in valet line to retrieve our car. They had lost our keys and, though the valets working were generally kind and concerned, the extremely long line was growing agitated and there was little they could do to help us. We stood in the parking lot for half an hour nagging every valet who passed with questions about where our car or keys could be. Eventually, they found our car and discovered that the keys had been left inside. The valet who found it kindly declined the tip we offered with his apologies and we were only too happy to leave the Inn of the Seventh Ray having only lost an hour of our time. \r
Pros: Kindly valet staff, even when overbooked
Cons: Horrifically bad management, poor service, overly perfumed air
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