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Businiess name:  Prestige Auto Body
Review by:  citysearch c.
Review content: 
I have had the worst experience with this company, 2 years ago my Honda was in their shop for repairs after a car t-boned me, not only did they have my car for 2 months, doing nothing, when I finally got it back, there was more damage to it then before: scratches and fading in new paint, fuel door wouldn’t close, fabric on inside roof hanging down, rubber around driver door off, rattle in back window, back arm rest broken, corner of front inside panel cracked, window tint they replaced was wrinkled, bubbled, peeling, cut badly and scratched. I will say that at that point the manager Randy and the owner Dave took car of the car and it was returned a week later the right way, so I figure ok mistakes happen they were willing to fix it. So a few days ago I brought my Mustang GT in because someone rear ended me and I got the car back and to my dismay the paint on the bumper had dirt under the paint, they didn’t even finish painting it, and the BEST PART OF ALL. Someone there dripped something on one of my new expensive rims and tried to buff it off and now I have a shiny spot where the paint used to be. So my boyfriend, who owns the car took it back to them to show them what was wrong and the manager Randy not only refused to claim responsibility for the rim damage but also said to him ""Oh big deal the rear end can be repainted, we can fix that, that happens all the time"" Like its ok to give a customer poor work and believe its ok to inconvenience them to have to come back to have the work fixed, get a rental and such. So of course he was upset because Randy considers that to be customer service, she also said ""well you should have just brought it someplace else"", we have also left messages for the owner Dave to call and guess who has not call us. So we will have a fight on our hands to get what is fair from these people, Its not about money for the rim, its about owning up to doing making a mistake and taking care of it. Which is called integrity, something they are lacking. So for all of you out there looking for your vehicle to be taken care of right the first time and for you to be treated with respect and care DON’T GO TO PRESTIGE AUTO BODY.

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