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Businiess name:  Alexander Chevrolet Buick GMC
Review by:  citysearch c.
Review content: 
I have a 2009 chevy Impala, it is still under warranty , yesterday it was 107 degrees outside, and had stopped at the gas station to get gas, was on my way to nashville to c my new born twin grandsons, when my car would not start, in the fuel island at that!!! so, i call my daughter to come jump the car off.... to no avail, We were there like an hour and a half trying to start the car, no luck. So, i happen to think hey this car is under warranty, so i call the dealership alexander cheverlot dickson, the service manager mike said we dont send techs out , Im like omg! i am across the street! It was 150 degrees outside, so i was not at my best i must admit, i was hot ,my car wont start ,and i had even broke my shoe!!! At one point i think i told him to come push the car in to traffic... Needless to say Mike, was very nice to me on the phone, and said he would get someone to start my car, and for me to bring it over for them to look at... the tech was there in seconds, boosted the car off, and I drove to the dealership, where , they found the battery to be no good, But the car as i said was under warranty, and i got a new battery and was on my way in minutes to see my new grandsons!!! I have called and told this to Mikes manager, and just wanted to go beyond, and say a BIG thanks to mike and the crew at alexander for saving the day and my sanity!!! You guys were all very nice to me, when i was having a not so great day!!! Thanks so much! Kelly Prinkey

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