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Businiess name:
Cheddar's Casual Cafe
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Review by:
citysearch c.
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Review content:
The food is amazing, the salmon was wonderful and the rice is to die for! But the service is terrible. Not only could we not find our waiter, but we couldn't get anyone's attention to help us. When we finally did get someone to fill my iced tea that had been empty for half the meal and ask for a manager, the manager did nothing to rectify the situation other than to tell us we should have gotten him sooner (believe me we would have if we could have) and to make some excuse about how they have over 80 servers so it's hard to have a good waitstaff. I've been in the service industry for 7 years and I don't buy it! I'm appaled at the service, but not shocked by it when management handles it so poorly.
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