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Businiess name:
Valley Forge Pizza
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Review by:
citysearch c.
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Review content:
I ordered online and it was to be ready at 6:48 pm. I arrived at 6:50 and was told by Valley Forge Pizza that they had trouble with their fax machine so the order had to be called in. Due to the Zuppler(online ordering) representative's thick foreign accent Valley Forge Pizza was unsure of the order. I showed them the online receipt of my order though my phone and was told it would be a few minutes. After waiting 20 minutes I got my 2 pizzas and went to my car. In the car I looked and discovered that they had not given me the pizzas I ordered. I returned the pizza and the manager and or owner apologized and told me because I would have to wait for the new pizza to be made he would give me the mistake pizza for free and that I should give him both to keep warm above the oven. I waited for another 25 minutes for my pizzas. Once my correct order was finally done I was only presented with 2 pizzas. When I asked where the other one was that I was promised the manager and or owner told me ""Sorry the kitchen staff ate it."" Having waited 45 minutes when the place was not very busy and being promised a mistake pizza to make make up for it by the manager earns Valley Forge Pizza 1 star for customer service.
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