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Businiess name:
Partlow Investment Properties
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Review by:
citysearch c.
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Review content:
Oh, where to begin with Partlow. They let us rent our first unit without notifying us of a certain resilient insect problem. A week after we'd lived there, we asked them for 'resilient insect' traps and sprays, only to be denied on the grounds that they were going to be fumigating. Fine. Except, whatever fumigating they did had no noticeable impact on the 'resilient insect' population. When we moved out six months later, they retained a vast portion of our security deposit for cleaning charges. I'm not sure if that is even legal in Utah; we cleaned the hell out of our unit but you'd never know it from the cleaning charges. I guarantee it's no cleaner than when we left.
We ran out of time finding a place to rent with a different landlord, so we rented again from Partlow in a different location. They never once came for inspection, never insisted on us filling out an itemized move-in form, and came once for repairs (after we put in three work orders and they arbitrarily scheduled us two weeks later).
The great thing about Partlow is that you could probably get away with anything while renting from them. You could keep pets without telling them, work on broken-down cars in your back yard, consume illegal substances right in your house and they would never find out.
I will never rent from Partlow again. They know taking a $300 issue to small claims court is too much calamity for most everyone, so they deduct about that out of your security deposit. The property does not benefit from it at all. It's like baking $300 into a pie and throwing the pie into the Grand Canyon. Did it matter I rented a hundred-dollar carpet steam cleaner and did the house twice? No. $85 deducted for carpet cleaning. I plan on touring the unit and photographing it, then comparing those photographs to the ones I took right as we left. I bet no change whatsoever has transpired.
Pros: Large variety of low-cost units
Cons: Terrible customer service
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