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Businiess name:
Bookbinders
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Review by:
citysearch c.
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Review content:
Friendly waitress who was obviously new, but was helpful and friendly. We had placed our order when it was obvious a regular came in, who was seated close to us. First the waitress helped them with what appeared to be attentive service, the manager came over to their table. After a very lenghty discussion about the poor waitress and her ineptness to find the right type of sparkling water, the manager made it clear that the waitress was would be spoken to. The evening went on with the regular custumer speaking to the manager 3 more times. Meanwhile we ate our meal with people constantly coming over to hear ridicolous complaints. It is important to treat your regulars well but it is just as important to get new costumers to come into your establishment, we love to eat out and generally have a wonderful time, this was not one.
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