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Businiess name:
Pure Nv Salon & Day Spa
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Review by:
citysearch c.
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Review content:
I purchased a gift certificate through their website, which I THOUGHT was a very convenient option. I gave the certificate as a birthday gift & assumed that would be the last of it. Exactly 1 month later I received a phone call stating they never attempted to take the funds from my debit card until now & now there were insufficient funds. No kidding. I budgeted that purchase a month ago! They proceeded to explain how I could go into the salon & purchase a new gift certificate, but the one I gave as a gift was now invalid. Now, not only do I have to make the trip to the salon to purchase a new certificate, defeating the entire online purchase in the first place, but I also have to explain to the person I gave the gift certificate to & give them a new one, all because of the salon's own mishap. What a headache!
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