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Businiess name:
Wholesale Parts Direct
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Review by:
citysearch c.
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Review content:
We purchased our first Honda vehicle from First Texas Honda yesterday - we regret the whole experience! We found the car we wanted which was limited in availability - and knew we may not be able to go low on our price preference. PPFFT, they 'played with numbers so eloquently' and boy they did a good job of convincing us, ultimately ending in a bad deal. I went back today because we were only given one key and asked for the other/backup one, (which we didn't know until the second we were leaving with the vehicle after papers signed and all) they told us the shop was closed for the day to come back. Little did they mention there would be a whopping $100+ charge for a second key to be made and its not included with the car because 'that's what you get when you buy used.' WOW, other trivial things that were missing/not set right, they did whatever they could to put fault upon the customer and had no interest in resolving customer's concerns. They convinced us that their financing option was better than ours and that we could change it if we find out ours would beat theirs --- what a load of crock that was! DONT BE THEIR NEXT VICTIM! The car is great, the service is horrible, and they DONT have their customer at their best interest. We will DEFINATELY not go back.
Pros: Quick!
Cons: Price, Service, Serving Customers
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