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Businiess name:
Ruth's Chris Steak House San Antonio (airport)
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Review by:
citysearch c.
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Review content:
My husband and I went to Ruth's Chris for his birthday. We've tried most every steak house in S.A., and after a lengthy decision making process, we decided to enjoy his birthday dinner at Ruth's Chris. (We had never dined here) We decided to share the large filet. The chef brought it to our table and cut it in half for us. On my side there was a large tendon and a decent amount of fat. I noticed this before he even placed it on my plate. I'm sure he noticed too. This was the first time I've ever sent a steak back, but I wasn't even able to cut it with my knife. They let my husband keep his half of the large filet while they prepared another for me. They returned my plate with a petite filet, which is fine. The problem being, my husband was not only finished with his steak, but his entire dinner by the time I had received mine. He had to eat by himself on his birthday. When I received my second filet I ate alone as well, and by this time our side dishes were cold for me to enjoy. Granted, they did prepare a new steak for me, but there was no compensation offered for our ill dining experience. The steak flavor was weak at best, and the service nominal as well (We had empty drink glasses and had to literally flag down our waitress regarding our steak. She never came back to our table to check with us on our food. No, the restaurant was not that busy). Not at all like we've been accustomed to at other fine steak restaurants. I feel that another large filet should have been prepared as well as our sides so that we could have both enjoyed our dinner at the same time. An extremely disappointing birthday outing, especially from a steak restaurant which is said to be one of the best in S.A.
Pros: Easy parking
Cons: Poor service, beef not all that great
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