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Businiess name:
Mambo Italiano
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Review by:
citysearch c.
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Review content:
I admit the first time I came to this restaurant, it was a wonderful experience. I think it was the waitress we had, she was awesome. She was from NY and on her way to Italy. However, my last experience was enough to make me comment on here and not return.\r
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We had questions about the menu and specials. 99% of the answers to our questions started with ""for an additional amount"". Seriously, if I had a dollar for each time I heard those words, my meal would have been paid for. Ceasar and Blue Cheese dressing is extra, but Ranch and Italian are not? I think the owners need to learn about Bob Ferrell and his slogan ""Just give them the pickles"". We did ask for a substiution and offered to pay for it, and the waitress said ""the owner is not here, so I can't ask if we can do it:"". I got the message that clearly the owners don't trust the waitstaff to make simple decisions for good customer service.\r
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The bread was hard and stale. ALthough the second batch did come out fresh, we'd have rather waited, than to have the hard bread come out to begin with.\r
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The mood was not overly friendly. It was just ""there"" and we ate. It is what it is. The food was good and plentiful, but that is not enough to bring us back. \r
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I don't see how this place will stay in business as they just don't fill the place and they certainly won't with this type of service.
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