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Businiess name:  Mambo Italiano
Review by:  citysearch c.
Review content: 
Logging on with the intention of writing about my family's experience at Mambo Italiano tonight, I was surprised to see that someone, in the same place as I was for dinner this evening, wrote such a negative review. I've been a frequent customer of Mambo Italiano's since they opened their doors. However, I have never took to the ""network"" to share my experiences. Tonight, I felt my experience deserved recognition (even more so after reading the latest review). First of all, I don't believe that there has ever been a time where I have had a bad service experience (did the last reviewer find it so poor that they addressed the issue when speaking with the manager?). Second, if there ever had been a problem with my order, they had made sure to make it right (did they correct your issue?). Lastly, I have used several coupons myself, not only in there but also at other restaurants, and never expected or asked for ""double (quadruple) coupons."" I'm always leery of these negative reviews that are posted, I have to wonder what their real reason is for stating only the negative? Surely, there had to be something good, something reconciled, or someone that had to of enjoyed it? These are things that always seem to be left out. Our dinners (calamari, veal parm, chicken rustico, and tiramisu) and service both were excellent tonight! Even though, according to our waitress (and the singer announced it too) their computer system had crashed during dinner rush...pretty seamless transaction for such an eventful and stressful night I thought. I was willing to cut them some slack - if it had been needed. I'm a fan, I'm a customer, I'm a person who loves to go out and enjoy my night away from the kitchen. My opinion (past, present, and future) is that everyone has a bad night, servers and/or kitchen. However, I feel that if you're looking for good quality Italian food, consistency, and bang for your buck during these tough times, Mambo Italiano is the place to go...and I'm not easily pleased. ***UPDATE; after writing several other reviews on local restaurants, I have decided to change the 4 stars to 5 stars due to the fact that it is my most consistent enjoyable dining experience***

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