Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Awesome Bounce!
|
|
Review by:
citysearch c.
|
|
Review content:
My experience was not a good one with your company. I was very busy and forgot to run to the bank to pay for the cash up front. I asked the service guy if we could wait to pay because we were throwing a fundraiser for the Police Honor Guard. He said he could not and refused to set up the moonwalk unless he was paid. I pleaded with him and said I will pay him as soon as guests arrive because it was cash at the door. He still refused to set it up and unless he was paid. I offered for him to hold on to my driver's license and credit card. He said he needed the cash. I had to borrow the money from friends because as the host I couldn't just leave the event to run to the bank. Although, this was my mistake I needed someone to understand not demand to threaten not to set up the moonwalk. Once, it was set up the moonwalk was dirty with dead grass and old bird feces inside. My son had to go inside and clean it before we could use it. I would not use your company again because of the poor service and treatment.
RESPONSE FROM Awesome Bounce:
Hi Al, we're truly sorry that you were given a difficult time by our delivery driver. I hope you know that he was simply doing his job. We have been bamboozled many a time in the past when not getting payment up front, so our policy is very strict with the drivers on this. However, had you called customer service at 1-800-226-8623, I'm sure we could've run your credit card or found an alternative quite readily to solve the problem, stress free. As far as the dirty bouncer, we are researching that issue with local management and will determine what happened shortly.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|