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Businiess name:
Awesome Bounce!
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Review by:
citysearch c.
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Review content:
Your online ordering service needs some work. I placed my order but apparently it did not go through. After waiting for a confirmation I never received one. I called just to check and good thing I did because They had no order on file for me. The issue was taken care of promptly and I was grateful. I did Noticed a lot of reviews online have the same issue with ordering. The bouncy house was also a little worn and dirty. However,it was a hit with the kids and worth the money I paid! The delivery man was very professional and courteous. I will definitely order again next year.
RESPONSE FROM Awesome Bounce:
Hi Serena, thank you for taking the time to share your thoughts with us. We have received comments such as yours about our online ordering system from time to time. We have been working on an update for about 8 months now, and are targeting roll-out for 2013! We are very excited about the new system, which should offer a vastly improved user experience! Thank you again for your comments and review, and we look forward to seeing you next year!
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