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Businiess name:  Masa
Review by:  citysearch c.
Review content: 
Went to Masa and was highly disappointed in the whole experience. We arrived twenty minutes before our reservation celebrating a birthday on a Saturday. We checked in, told them about my date's birthday and requested a candle for our dessert. Margaritas at the bar would tide us over we figured. Problem is, it took fifteen minutes. I understand the dining room was full, but the bar wasn't. And for $14 each, for the margaritas, they were not good. They put salt on mine after I asked for no salt, and got an evil sneer from the bartender for pointing out her mistake. After twenty minutes PAST our reservation time, I went to the host stand to inquire about our table. The host told me that our table would be ready soon. Twenty minutes later, I went back to the host stand, this time the host rudely told me they were busy, but that he had no control over the tables. We decided to try the tapas at the bar while we waited, they were not memorable and served lukewarm. Finally, one hour after our reservation time, we were seated by the rude host, who we later learned was the GM. We ordered a bottle of wine, which they were out of. We tried another bottle, which they were also out of. The server recommended a third bottle, which we later found out when we got the bill was twice the price of our other wine picks. We ordered apps, the tuna roll, bland and fishy tasting, and the empanad, which was cold and not worth $13. Our first entree choice was out for the evening, so we decided on the tuna and the duck. both were bland and cold. We don't remember the desserts we ordered, but I do remember the first two tequilas we tried to order with them were also out of stock. The manager came by and asked how everything was and we told him the problems. I also reminded the GM about the neglected birthday candle in my dates dessert. He told me that they were very busy and said that some things do get overlooked. Like someone enjoying their experience in their establishment. Pros: The night finally ended Cons: Manager, Service, Food, Value, Everything

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