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Businiess name:
House of Fashion
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Review by:
citysearch c.
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Review content:
I bought my wedding dress here and had the alterations done here. My hell started with the alterations. Every alteration appt I had was a HORRIBLE experience!!! The customer service is absolutely the worst I have EVER experienced. The alterations staff argues with you and will not accomodate what you request. They hardly speak a English which makes it really hard to communicate. They ruined my dress By taking it up 3 inches above the floor. NO one apologized to me and no one would admit that there was a problem with the dress... they all stood around acting like my dress wasn't ruined. It took 3 hours for them to fix my dress and I had to pick a less poofy slip just so the dress would be at a decent lenght. If you decide to buy your dress here DO NOT GET YOUR ALTERATIONS DONE AT THE STORE!!!
Cons: Staff, Manager, Alterations
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