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Businiess name:
Anderson's Bride
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Review by:
citysearch c.
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Review content:
Anderson bride has by far the worst customer service I've ever had. I called twice to confirm my dress order, and I never got any calls back from the only person in the store that could tell me. I eventually went into the store myself where it took the receptionist 20 minutes to get off the busy phone lines to tell me when my ship date was. My ship date was yesterday so I called and gave my information to one woman and asked the status of my dress who then transfered me to 'Don'. I asked 'Don' for the status of my dress and she took my information, then she put me on hold. Once 'Don' got back on the line she said ""Anderson Bride this is Don may I help you?"" This is not ok, and they should be embarassed. I will never do business with Anderson Bride again and I do not recommend them to anyone.
Pros: Purchase was easy, of course
Cons: I had to chase them down if I had any questions
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