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Businiess name:
Hapa Grill
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Review by:
citysearch c.
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Review content:
I came to the Hapa Grill after getting a gift certificate and was thoroughly not impressed with the restaurant. While it is just down the street from my house, I will not go here again. I had called ahead to see if I can use the gift certificate for to go order and was informed that I must dine in. When I got there, I placed my order at the counter with an unprofessional server who handled money and passed out the uncovered silverware with out washing her hands. I was charged 18% tip (part of the deal of the certificate) before I ever sat down at my table. The food then came out on paper plates and Styrofoam bowls/cups (so why couldn't I have taken it to go). Everything they served was disposable! Between my boyfriend and I, we ended up accumulating 20 pieces of waste for lunch only! I can't imagine how much waste is accumulated through the day with every customer they serve. When we're done, we were expected to bus our own table; so what was the 18% tip for? Also, their customer service was just so-so, the girl that took my order ended up getting it wrong but when I pointed it out, she acknowledge that she took the wrong order and then that was it. She didn't offer to fix it; if she did, I wouldn't have made her do it but it would've been the gesture that counts (I spent $35 dollars for lunch plus $7 tip, it is the least you can expect!).\r
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In a time when Portland is trying to reduce waste and become more environmentally friendly, there are restaurants like Hapa Grill that feels it is not their problem and they can just accumulate as much waste as they want; this effects us all! Please do not eat here if you care at all about reducing our footprint. I take pride that Portland is a leader of the environmentally friendly mentality and sustainability. Hapa Grill goes against all these and if they don't care about the community they live in, why should you spend your hard earned money for their business. Drive a little ways down to Roxy's Island Grill on Walker and Cedar Hills, they have much better food, more affordable, better service and more friendly staff that care about the customer and the community they are in. \r
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Please consider this comment, no restaurant that cares about their community should service Styrofoam, it is not recyclable, and it more polluting than disposable paper waste, it breaks down into smaller pieces that choke our wildlife and eventually enters back into our surroundings through water flow and mechanical forces; how can they serve this every single day to every customer that comes in?
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