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Businiess name:
Aspens Signature Steaks
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Review by:
citysearch c.
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Review content:
After reviewing this web site I read that reservations were not necessary. So we went in on a Thursday. The staff asked us if we had a reservation and we said NO, all 6 people behind the counter stopped talking and looked at us as if we were paying cash in a VISA commercial.\r
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One girl finally broke the silence and told us that the tables near the bar were open seating. So we went over to the bar and picked one of the 5 open tables and sat. We were talking for over 5 min before we realized no-one has come over to great us. We had to flag a staff down to get him to bring us water. After 15 min!!! someone came by and asked us if we had a menu, we said NO, so they left to get us one. 5 min later (YES, we were there 20 min drinking water) a young teenager came over with a 15 year old attitude telling us ?We need this table?. I told her we needed a menu. She said that we should have made a reservation but since we did not we had to leave. I told here that the hostess told us that these tables were open seating, to which she replied,? only the bar stools are?.\r
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She again asked us to leave. As we packed up we had the clients raise their noses at us and the staff huddled behind the reception desk staring at us and whispering. I approached the host desk to tell them how offended I was and they all quickly turned their backs to me not wanting to confront me. Only this young teenager who apparently is hired to be rude and throw out guests without reservations was looking at us.\r
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This was the most rude staff and stuffy clients I have met in all of my travels. I have called the manager and his response was ?next time make a reservation"". HEY Bryon, it is not like you?re in Buckhead, get real. You have taught your patrol to run off non-blue cash, that?s not good for business.
Pros: Parking lot smell
Cons: Staff's snobby attitude
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