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Businiess name:
Fellini Cafe Trattoria
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Review by:
citysearch c.
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Review content:
I had been to this restaurant several times in the past and had good experiences.\r
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However, this last time I ordered a chicken based meal. After a few bites I realized that the center of the chicken was raw. Sent it back to the kitchen where it appears that they simply attempted to reheat the meal. When it came back, i was still insufficiently cooked in spots. After complaining to the manager that he should take it back, and drop it from my bill, he insisted on bringing out a new entree. \r
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Ultimately it took them three tries to get it right. And they still charged me full price after wasting a considerable amount of my time. And to add insult, the styrofoam container in which my leftovers were placed leaked on the way home, causing a bit of a mess.\r
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I understand that things sometimes go wrong in a busy place. But by serving poorly cooked food twice, and charging me full price for the bad experience, they have lost me as a customer. The offer of a free desert was nice, but not nearly sufficient for wasting of my time and the distress of knowing that I was biting into raw poultry.
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