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Businiess name:  Bay Club Santa Monica
Review by:  citysearch c.
Review content: 
I've been going to the gym for two years and overall, it is a good gym. I go very early in the morning (5:30 AM) so don't run into any crowds, but on the occassion I miss my morning workout and go in the evening, it is pretty crowded. Beware the new gym manager. I received a postcard that said I would get free months (plural) if I renewed my membership for a year. I brought in the postcard and the manager would only give me one free month. I continued my membership because the location is convient for me, but am very upset with this level of customer service. The lockers have built in combination locks that jam frequently. Pros: no morning crowd Cons: customer service, lockers jam

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