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Businiess name:
Lords N Ladies Salon & Day Spa
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Review by:
citysearch c.
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Review content:
I can not believe how dissappointing my valentines day gift was. my husband purchase me a hot stone gift certificate at L&L and I've had plenty of massage in the past that this was unacceptable. \r
my therapist was pleasant until I was on the table. Crissy or Cristin, I do not recommend for anything. She first told me that I should schedule a later appointment because the staff doesn't get in until 10am. hence, they scheduled me at 10. Then I had asked her not to use oil with the stones - if it gets on my clothes it stains and i usually work right after. She tells me that is all she has. So ok off to a rough start. i thought maybe she had just got out of school so I tried to relax. She placed one, ONE stone on my chest, and instead of using the stones to massage with she held the stones in her hands then just used her hands to massage with. Well i didn't recieve hot stone and towards then end I asked how long she'd been doing this - 13 YEARS! I wanted to jump off the table in anger. So instead of me going into a fit of outrage I decided that I would first talk to the manager about my experience. When I was getting changed I happened to look at a near by counter and guess what a half gallon of massage lotion was on it. So not only did she lie, she ruined the only time I needed to relax. When I got out I asked the receptionist to speak to the manager in private. Kay came pulled me in to a little room, I told her that was the worst experience I've had at her salon and I thought she should know. Kay decides to tell me that She's sorry, and this therapist is leaving any way so she would give me a free half hour massage and call me when she finds someone else, while walking away. ARE YOU KIDDING ME. If this girl was leaving why schedule me, knowing how she is? I will never ever go there or send anyone to this place.
Pros: none.
Cons: worst ever overall experience
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