Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Berenson, Frank R, Md - Child Neurology Assoc
|
|
Review by:
citysearch c.
|
|
Review content:
I took my daughter to this practice due to having seizures and I wish I never bothered. First, it was a 2 hour drive which I left 3 hours early for. It was raining very badly and 2 accidents made me end up being 15 minutes late. The doctor refused to see me (so the nurse says)..I do not understand since it's an hour consultation appointment and I came so far. So I went ahead and filled out all paperwork and was assured they would scan and be ready for next appointment. A month later, I came back and they had no records, so I had to sit in the lobby with an irritated sick child, REFILLING out this massive paperwork I already filled out. The appointment with the doctor was fine, but after a month no one called me back to schedule the EEG as he said they would within a few days. I called myself and the lady scheduled, but told me I need to make sure my child who is hyper-active needs to be sleepy at 11am. Are you kidding me ? I left several messages over the next couple of weeks (always get a voicemail as if I am trying to get in touch with the President of the USA) and still no phone callback until I left a very irate comment of the treatment. The staff has always been rude. These people are the front lines when dealing with sick kids who parents are already under enough stress trying to get them well. They need to learn compassion and patience. Even if they don't have an answer, they can call and follow up to let us know they are working on it and have not forgotten us instead of letting months go by with no word. So I dropped this office and found a new pediatric clinic where I feel very much taken care of and my daughter is in good hands. They are not rude, they listen, ask questions, give me the facts and are most of all compassionate. The doctor was eager to get the EEG and many other tests going to find out how we can control my daughter's seizures. The doctor also adjusted my child's meds because the dosage she is on was way too low for her age and weight (probably why her seizures were not being stopped). I wonder when CNA have their interviews, if they show this nasty personality they displayed towards me ? Sad , if they got hired anyway. I suggest they offer some sort of people skills training especially when dealing with sick children and their desperate parents who look up to them for help. I would never recommend this office until they change how they operate to heal instead of just a paycheck and insurance number. My spouse and I both work and have plenty of coverage so that was never an issue.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|