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Businiess name:
Blue River Canyon Day Spa
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Review by:
citysearch c.
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Review content:
After a stressful week, I scheduled myself for an all day spa package at the Blue River Canyon Spa. I was taken to the relaxation room, were I was told that someone would be with me in 15 minutes. After an hour had passed I went to the front desk and asked if there was a problem. I was told that a "human error" had been made on the schedule and my first session was not scheduled for another 45minutes. I was offered lunch and told that I would need to wait another 40-45 minutes. I asked if somone could possibly work me in sooner since I had plans for the evening. I was rudely told the staff was on lunch or with other clients. I understand "human error" but no effort was made to problem solve or correct the error. Since I was treated so rudely I asked for a refund and spent my money at a nicer spa with friendlier staff.
Pros: Great Atmosphere
Cons: Poor Service
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