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Review content:
Companies:\r
Before you choose this agency for your business, read the reviews. Everything negative I have read here is true, and this agency will reflect badly on YOUR business for choosing them. There are far more professional companies you can go with.\r
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Consumers:\r
The people who work there (Barbara - has been harassing people for 20+ years, and Sarah - the ""Manager"", are probably best friends, thus asking to speak to a Supervisor will do you no good. They are extremely unprofessional, uninformed, and rude. They are likely playing video games on their computers instead of listening to you, or caring about getting the issue resolved. When you request more information, they claim they will get it for you, but the next time you speak to them, you will find they have done nothing, and furthermore have reported you to the credit bureaus. When you ask why, they will ignore you, talk or yell over you, repeat what you already know over and over, and treat you like a deadbeat. I have a legitimate claim which they either refuse to investigate because they simply don't care, or they are incapable of understanding it, despite it being very simple. The original business that hired them, has already received the majority of what is due, however I have not paid the balance, because I am being billed incorrectly, NOT because I don't want to pay anything I owe. I will attempt to speak to the original business, but if they send me back to this horrible company, being run by incompetent, ignorant, uneducated people, with no manners, this situation will never be resolved, as I refuse to be treated this way by anyone.\r
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I am taking this time to alert the public because as someone else here said, these people are no better than street thugs.\r
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M. Leonard and Associates should be shut down.
Pros: Nothing
Cons: Everything
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