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Businiess name:
Bridal & Tuxedo Emporium
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Review by:
citysearch c.
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Review content:
I ordered a bridesmaid dress for an upcoming wedding at this shop. The seamstress and owner were both very rude to myself and the entire bridal party throughout the ordering process. When our gowns arrived only a few weeks before the wedding (despite ordering months ahead of time), we found that we had been grossly mis-measured. Despite the seamstress' errors, the bridesmaids were blamed for the sizing issues. Nothing was done to correct the sizing issues, and many of the bridesmaids incurred very costly alterations because of the measuring and ordering issues (one had to pay over $150 just in alterations because of the errors). More than the sizes, the problem with this shop is the lack of care for the customers. I'd caution any future bridal parties to steer very clear of this store and spend their hard-earned money elsewhere.
Cons: Bad customer service, inaccurate measuring, blaming the customers for their problems.
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