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Businiess name:
Back2blue Pool Svc & Repair
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Review by:
citysearch c.
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Review content:
***PROFANITY-LACED VOICE MAIL LEFT BY OWNER*** Due to improper service, yellow algae developed in my pool. I received an estimate to eradicate it via e-mail that was out of line with the prices for chemicals to eliminate the algae--$90.00. When I contacted the company with my concerns, including their failure to properly keep the levels in a place that would prevent algae from developing, I received an extremely unprofessional e-mail reply. After back and forth went nowhere, I requested a final billing statement and informed the company that I would be sharing my opinion of the level of service in an internet review.
The following day, I received a profanity-laced voice mail from Jeff Miller, owner of Back 2 Blue Pool Service. I have attached a recording of the message to this review:
www.youtube.co.uk/watch?v=z-DUAS_ndQg
Here is a transcript for those who don't want to go to Youtube: "". . . [sent by (480) 238-8679] Justin, my name is Jeff Miller. I'm the owner of Back 2 Blue Pool Service, the one that you had a conversation with I guess e-mail wise on the phone with my wife? I just wanna let you know that you can expect a visit; I'm gonna come over there and kick your little white trash ***, buddy! That pool was serviced perfectly; we left it perfectly; if you know so ****ing much about taking care of pools, then do it your ****ing self. I see one thing on the internet, buddy, and I'll be over there and I'll beat the livin' **** right outta you! So try it. Put it on the internet. You don't wanna **** with me, buddy!""
Now everybody has bad days now and again, but needless to say, I am not impressed with Mr. Miller's professionalism. A Google search for ""back2blue 4802388679"" indicates that this is a valid number for that company. Oh and by the way, I had my water tested at a local pool store, spent exactly $42.60 on supplies, and my water is . . . back to blue.
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